Direct Line’s Interactive Voice Response or IVR (phone-tree) service allows your callers to interact seamlessly with your company’s host system.
Using an IVR system is a viable solution for many businesses since they can gather information, filter it and communicate a result to the caller. IVR’s are particularly useful for automated customer service, accurate call routing and high call volume support. Sign up for our award-winning IVR (phone-tree) services as either an added service to Live Answering, Voicemail or use it as a stand alone service.
Call today (1 888-365-2424) to find out more about how our IVR solution can support your business.