“We always receive compliments with how the answering service works, so that’s awesome. We appreciate you guys quite a bit and hope to continue the great service.”

Shayla B.

Administrator for a large healthcare organization

July 12, 2019

“You are doing a FANTASTIC job!”

Colby L.

Partner in a large law practice

July 2, 2019

“WOW, You guys are so professional!”

Patrick R.

Owner of a busy Bay Area tree service company

April 28, 2019

“Your call agents sound so professional.”

John M.

Partner in a large Bay Area Law Office

April 15, 2019

“Everything is going GREAT and my judges are super happy with the service they are receiving! Thank you.”

Angela B.

Santa Barbara County Superior Court

April 3, 2019

“Direct Line is attentive, responsive, and supportive. Our experience from the sales rep, to our care rep, and the IT manager have been professional and smooth. My rep would reach out to me if there are any concerns or clarifications required. We are able to make changes and updates to our script when we see fit.”

Linda N.

Consolidated Fire Protection

March 18, 2019

“I want to give praise where praise is due. Your call agents have great customer service skills. They are warm, and friendly.”

Kevin F.

Large Bay Area city 311 call-in line.

March 15, 2019

“Please tell your manager that you guys have a FANTASTIC answering service!”

Michael M.

Owner of a large plumbing company

January 28, 2019

“Our experience with Direct Line has been extremely positive and we are VERY satisfied with your service.”

Melissa S.

Property Manager

August 30, 2018

“Your team is doing a fantastic job! I really couldn’t be more happy with your service. I have received feedback from both clients and staff and both had nothing but good things to say!” 

John E. Owner of a large electrical contracting company

July 16, 2018