“Thank you and keep up the good work keeping our customers happy.”

Paul B. MapR Technologies

February 6, 2018

“Your service is great! We’ve been with Direct Line for years.  No complaints. I can get free service but I like knowing who my callers are talking to and appreciate a real person answering.”

Dr. Ariane T. Medical Professional

December 8, 2017


“Boy, you are extremely professional! I’ve been in hospitality services all of my life and you are extremely good!”

Patrick Q-Caller for a large Tree and Landscape Service

August 2, 2017

“I can’t believe it’s already been a year since we switched services. I must say you and your team have been nothing but great! Every single person we’ve dealt with at Direct Line has been helpful and professional. Great customer service! Thank you!”

Veronica L.-Owner of a national Fire and Water Restoration company

July 17, 2017

“It is a pleasure working with Call Agents that are professional, efficient and who gives excellent customer service!”

Barbara L., Manager of a large waste management company

June 19, 2017

“It’s been going on 22 years that we have been on service with you and I just wanted to mention that we hardly speak with you because your service is FLAWLESS! Thank you so much!”

Aaron S., Owner of a large Roofing company

June 14, 2017

“I think your Call Agents are doing a great job! Thank you for all you do for my company.”

Bob V. CEO-Property Management Services

June 12, 2017

“Your service is FANTASTIC! Every caller loves you guys.”

Everett S. – Owner of a large Private Investigation and Intelligence firm

March 6, 2017

“You sound so professional.  I am going to call Jay and definitely talk to her about using your service.  I have a business and I am interested in Direct Line!”

Rick J.-Owner of and Architectural firm

December 26, 2016

“I’m getting extremely positive feedback from our On-call staff.  I have people coming up to me saying, ‘Direct Line is SO much better than the last service we used.’ We especially love the fact that you can text us to dispatch our calls.  Thank you!”

Linda N.,Training Manager

Large Fire Protection Service Company

November 16, 2016