Best Real Estate Answering Service

Contact us today to learn more about our services, at 888-365-2424.

Live Answering Services for Real Estate Professionals

Don’t miss a new listing because you can’t get to your phone. When a real estate agent misses a call, it most likely will affect their income.

Over 80% of callers hang up on voicemail, and 90% of new listing inquiries hang up if you don’t answer the first time. Real Estate professionals literally can’t afford to miss a call.

answering service

Why it works.

Nowadays, consumers expect responsive service from most businesses any time of day or night. If you’re not available in a 24/7 world, this will have a negative impact on your business. Direct Line exists to solve this problem by offering professional 24-hour live answering services that ensure you never miss a call whether you’re available or not.

24/7/365 Availability

Whether you’re available or not, never miss another call, no matter what time of day or night.

Reduce Labor Costs

Get professional live telephone answering support without increasing labor costs.

Grow Your Business

Increase your competitive edge by having your business virtually available around the clock.

Your Voice of Excellence.

California’s Most Awarded Answering Service and Call Center.

How it works.

Create Custom Script

Custom scripts are created for your unique telephone answering needs and can be updated at anytime.

Forward Your Calls

Our professionally certified call agents a ready to take your calls 24/7.

Instant Message Delivery

Instantly receive messages via text, email or phone.

Award-Winning Answering Services

Direct Line has provided Real Estate investors, agents, and brokers with our award-winning answering services since 1979.

Direct Line will be a professional extension of your office. You decide what we say and how we say it. We can take routine messages or transfer emergency calls directly to you.

Our team of professionally certified Call Agents will gather your caller’s information accurately, quickly, and professionally. Our advanced answering service technology automatically identifies which instructions to follow, whether it is a potential new listing, a buyer, or a lender.

Virtual Receptionist for Real Estate Agents

Your callers will be impressed with the level of service they receive from our 100% U.S.-based live virtual receptionists. Using our Real Estate answering services, your office(s) will run more efficiently with lower operating costs while providing superior customer service to your clients.

With our client web portal, you will have real-time visibility to messages, be able to update your on-call schedule and even change your contact list. Our custom client access solution puts all of your account information securely at your fingertips at any time and from anywhere that Internet access is available.

Your Voice of Excellence.

California’s Most Awarded Answering Service and Call Center.

One Point of Contact

Your dedicated account manager will partner with you during your account set-up process to create protocols for your custom call answering scripts to define how your calls are to be answered. You decide how we handle each type of call, who is notified and how notifications are received. These protocols can be changed as often as you’d like.

1.    How does a real estate answering service work?

A real estate answering service is a service designed to manage your inbound and outbound business communications. For example, you can use call forwarding to get the most important calls delivered to your phone, let virtual receptionists organize appointments, take messages for you, reply to incoming communications via text, and get after-hours support.

2.    What kind of coverage is offered in a real estate answering service?

We are proud to offer full telephone answering coverage (24/7), including after-hours answering. Whatever option you select, know that professional live call agents will assist you in ensuring that every call is managed efficiently and professionally.

3.    How can I access messages I receive from my real estate answering service?

Once our agents or live virtual receptionists finish gathering your caller’s information, messages are instantly delivered to you or a group of people. Message delivery options include text, email, fax, phone or voicemail. You can call us to retrieve your messages, or our answering service can call you with your messages.

4.   What is the cost of a real estate answering service?

Most real estate answering services bill by time, which means that you will be charged only for the time we are actively working or taking calls within your account. Regardless of how many calls you receive each month, we have plans to match your needs perfectly.

Call today to learn more about our award-winning answering services for Real Estate Agents, Brokers and Agencies. 888-365-2424

Direct Line has been consistently reliable. Their team is friendly and professional. Their response time to issue or questions is excellent. Compared to our last vendor for this service they are over and above in all areas. We are extremely happy with their services.

Get a custom pricing plan for your business

Maximize your business with 24/7 live answering