- 24 Hour Live Answering
- After Hours Answering and Dispatching
- Live Virtual Receptionist
- Employee Attendance Hotlines
- Urgent and Emergency Dispatch
- Bilingual Answering and Call Center Services
- Secure Medical Answering
- Alert and Email Monitoring
- Lead Capture
- Enhanced Voicemail
- Call Center Services
- Overflow Call Coverage
- Reservations and Bookings
- Additional Services
Employee Attendance Line Call Center Services
Absentee Management and Employee Reporting Services.
Employee Attendance Line Answering Service
Attendance lines for employees are an easy solution to organize record-keeping when employees call off from work or will be late to their shift.
Why it works.
An employee needs to call off sick for the day. All they’ll need to do is call a designated telephone number and report their absence/tardiness. There’s no need for them to track down their manager anymore. One of our professionally certified Live Virtual Receptionists will answer the call and begin gathering specific information in accordance with your custom script such as employee name, department, the reason for absence, date, shift, etc.
Once the message detail is gathered, we can provide the caller with a specific confirmation number and then dispatch the message to the appropriate manager or supervisor.
Your Voice of Excellence.
California’s Most Awarded Answering Service and Call Center.
How it works.
Other 24-Hour Confidential Hotline Services
The Benefits of Having an Attendance Hotline for Employees
There are many benefits of having an Attendance Hotline for employees, one of which is that there is no more confusion on whom your employees need to call if they are sick, tardy, or unable to work. An Employee Attendance Line provides a single point of contact for this type of reporting. We can send text or email alerts to managers and supervisors notifying them of an impending absence or tardy.
A centralized employee attendance line answering service allows your management staff to conduct business without being distracted or interrupted when an employee calls off. Our 24 Hour Live Call Agents will instantly inform all necessary personnel through our group messaging feature to include supervisors, managers, payroll, and HR.
Each call can be recorded, time-stamped, and issued a confirmation number to ensure accurate tracking for each employee.
This service provides valuable third-party verification which is extremely helpful in the case of employee absentee conflicts and challenges.
Other benefits of our Attendance Hotline services:
- Immediate Notification to Management Team
- Accurate Reporting
- Bilingual Call Agents
- Ensures Corporate and Union Compliance
- Deters Time-off Abuse
- Available 24/7 which saves you time
Employee Call-Off and Attendance Hotlines
24/7 Live Attendance Hotline for Employees
We will assign you with a unique toll free or local phone number that you may publish to your employees or you may forward any existing phone numbers to us.
If an employee is feeling sick in the middle of the night and they know that they won’t make it to work the next day do they have to wait until regular business hours to report their absence?
Our 100% U.S. based agents are available 24/7 to answer calls from your employees so they can call us day or night which may help your team find a replacement for their shift sooner.
We offer bilingual service and have agents that speak Spanish. We can also partner with a translation service to provide support in other languages.
We record all calls and we can also provide your employees with a call confirmation number for their peace of mind. All of our messages are automatically date and time stamped based on when the employee called in.
Immediately. We can send an email/text of the employee’s call details instantly after the caller hangs up. We can also provide daily, weekly or monthly reports that include all of the calls that we’ve received. You’ll also have access to review and search for messages on our secure web portal which provides real-time access to messages.
Approximately $1-$3 per call depending on how much information we’re obtaining on each call.
Call us today and find out more about our Employee Call-Off and Attendance Line Answering Services. 888-365-2424.