Bay Area Bilingual Answering & Call Center Services
Did you know that Spanish is the second most spoken language in the United States? In fact, over 45 million residents speak Spanish as a first or a second language making the U. S. the third largest Spanish speaking country in world. By expanding the way your business communicates, you’re in a great position to serve even more clients by using our bilingual answering service / call center service.
As a leader in the communications industry, our business is to ensure that every caller receives the best service and experience available especially when English isn’t their primary language. Our bilingual Call Agents are able to communicate with your Spanish speaking callers in a succinct, professional and articulate manner so that your caller has confidence that their message details are fully understood and gathered accurately.
Our bilingual answering service / call center service continues to provide the award-winning excellence our clients have come to expect. Our professionally certified Call Agents are highly skilled and equally fluent in English and Spanish 24/7.
Our bilingual answering service / call center service includes:
- Attendance Line Answering
- Legal Intake
- Medical Answering
- Urgent/Emergency Dispatch
- E-commerce/Order Entry
- After-hours Support
- Call Overflow
- And Much More . . .
The added benefits of including bilingual answering services include:
- Cost efficient
- Increase caller confidence
- Grow your business and tap into new markets
- Remove language barriers
- Alleviate caller frustration
- Improves credibility and professional image
Interested in a Bay Area Bilingual Answering Service?
Direct Line is an award winning call center headquartered in the Bay Area of Northern California. Call us today at (888) 365-2424 and let’s discuss how our Bay Area bilingual answering service / call center service can assist in increasing your business’s success.