Bilingual Answering and Call Center Services

Contact us today to learn more about our services, at 888-365-2424.

Bay Area Bilingual Answering & Call Center Services

Did you know that Spanish is the second most spoken language in the United States? In fact, over 45 million residents speak Spanish as a first language making the U. S. the third largest Spanish speaking country in world.

By expanding the way your business communicates, you’re in a great position to serve even more clients by using our bilingual answering and call center services.

bilingual call center services

Why it works.

Our bilingual call agents can communicate with your Spanish speaking callers in a succinct, professional and articulate manner so that your caller has confidence that their message details are fully understood and gathered accurately.

24/7/365 Availability

Whether you’re available or not, never miss another call, no matter what time of day or night.

Reduce Labor Costs

Get professional bilingual telephone answering support without increasing labor costs.

Grow Your Business

Increase your competitive edge by having your business virtually available around the clock.

Your Voice of Excellence.

California’s Most Awarded Answering Service and Call Center.

How it works.

Create Custom Script

Custom scripts are created for your unique telephone answering needs and can be updated at anytime.

Forward Your Calls

Our professionally certified call agents a ready to take your calls 24/7.

Instant Message Delivery

Instantly receive messages via text, email or phone.

Bilingual Answering Service and Spanish Call Center Services

As a leader in the communications industry, our business is to ensure that every caller receives the best service and experience available especially when English isn’t their primary language. 

Our bilingual call agents can communicate with your Spanish speaking callers in a succinct, professional, and articulate manner so that your caller has confidence that their message details are fully understood and gathered accurately.

Provide Bilingual Call Center Services and Expand Your Market

Our bilingual answering and call center services continues to provide the award-winning excellence our clients have come to expect.

Professionally certified, our bilingual, 100% U.S. based call agents are highly skilled and equally fluent in English and Spanish 24/7/365.

Call us today at 888-365-2424 and let’s discuss how our Bay Area bilingual answering service can assist you with reducing your labor costs.

Your Voice of Excellence.

California’s Most Awarded Answering Service and Call Center.

We have utilized Direct Line for, I believe, 3-5 years now. I have NEVER had a client complain, stating “the hold time was too long” or “they weren’t nice to me.” Thank you for being there to help us. Our agency loves Direct Line and will continue to be your client until we retire.”

Devecia V. | Farmers Insurance Agency Owner

Get a custom pricing plan for your business

Maximize your business with 24/7 live answering