Live Answering Services

Contact us today to learn more about our services, at 888-365-2424.

24 Hour Live Answering Services

Not being available in a 24/7 world can result in business failure for a lot of entrepreneurs, professionals and business owners. At Direct Line, we know this and can streamline your telephone answering, messaging and emergency communication full-time, part-time, after-hours or just for call overflow.

First impressions are critical for business success. In times when automated answering machines cause more harm than they do good (by sending clients into an endless loop of automated options), 24-hour live answering is a service that every business owners and managers need to consider.

When partnering with us, you can expect the best after hours answering service

Bay Area urgent dispatching service

Why it works.

Nowadays, consumers expect responsive service from most businesses any time of day or night. If you’re not available in a 24/7 world, this will have a negative impact on your business. Direct Line exists to solve this problem by offering professional 24-hour live answering services that ensure you never miss a call whether you’re available or not.

24/7/365 Availability

Whether you’re available or not, never miss another call, no matter what time of day or night.

Reduce Labor Costs

Get professional live telephone answering support without increasing labor costs.

Grow Your Business

Increase your competitive edge by having your business virtually available around the clock.

Your Voice of Excellence.

California’s Most Awarded Answering Service and Call Center.

How it works.

Create Custom Script

Custom scripts are created for your unique telephone answering needs and can be updated at anytime.

Forward Your Calls

Our professionally certified call agents a ready to take your calls 24/7.

Instant Message Delivery

Instantly receive messages via text, email or phone.

Live Telephone Answering Services

First Impressions Are Critical for Business Success

When people call your business, they immediately form either a positive or negative opinion about your company based on their first impression about how responsive you are.

Most people want to speak to a live person, and nothing is more frustrating when you make a call and no one answers, get placed on an extended hold, or land in an endless loop of automated options. All of which typically triggers a hang-up, and you’ve just lost an opportunity.

We answer for most industries nationwide with our award-winning 24-hour live answering services that include:

Your Voice of Excellence.

California’s Most Awarded Answering Service and Call Center.

Get Rid of Your Automated Telephone Lines and Start Boosting Your Client Service Delivery

Our 24/7 live answering service adapts to the size, type and needs of your business. We are proud to have customized call scripts that will professionally represent your brand and assist you with all of your answering needs.

We answer for a wide variety of businesses all over the country with our award-winning 24 hour live answering services which include:

Having live call agents available 24/7 to answer your calls is a benefit many see as a must have — especially when trying to reduce labor costs and never missing a call.

Our Bay Area 24-hour live telephone answering service caters to a wide variety of industries including commercial and residential property managers, plumbers, law firms, HVAC contractors, medical practices and the like …

If you are a business owner or manager who needs to make your business more efficient, we are your solution.

Being understaffed is one of the primary reasons why business owners and managers from all around the country are choosing our 24/7 live answering services. With us, you can have confidence that all of your calls will be answered by a professionally certified call agent and delivering a wonderful caller experience.

Direct Line is not just a standard answering service. We are the most awarded 24 hour live answering service in California and have been every year since 2002.

With us, you can raise the bar higher and never miss another call from a potential client or patient. We will help you make the most of your opportunities and customize your presence on the phone based on your specific requirements.

Now is the right time to achieve a perfect work-life balance and partner up with a service that knows how to answer your calls (at any time of the day or night), welcome your clients and put them in your pipeline. With us, you will enjoy productivity at its finest!

For more details and information on our 24-hour live answering services, contact us today at 888-365-2424.

We have utilized Direct Line for, I believe, 3-5 years now. I have NEVER had a client complain, stating “the hold time was too long” or “they weren’t nice to me.” Thank you for being there to help us. Our agency loves Direct Line and will continue to be your client until we retire.

Devecia V. | Farmers Insurance Agency Owner

Get a custom pricing plan for your business

Maximize your business with 24/7 live answering