HIPAA Compliant Secure Interactive Messaging

Contact us today to learn more about our services, at 888-365-2424.

We provide HIPAA Compliant SIM

HIPAA compliant secure interactive messaging (SIM) allows you to receive critical information via our secure servers. SIM works by sending a weblink via email or text message and does not contain any PHI. This link serves only as a notification that you have a new message and it is securely available. By opening the link, you will be directed to a secure login page where you can access your inbox to view your messages.

These secure messages are house on our servers and are never outsourced to a third-party or stored on your phone.

Medical answering services are considered a business associate by the Federal Government; therefore, you need to be 100% sure that your messaging provider provides HIPAA compliant answering services.

How it Works

  1. Patient calls their doctor
  2. Call agent gathers message detail
  3. Text/email sent to doctor via a secure link
  4. SIM ensures HIPAA compliance

Key Features

  • Secure messaging on your mobile device
  • “Message Received” confirmation
  • HIPAA/HITECH compliant
  • Message never leave our server
  • No third-party message storage
  • Encrypted content (https)
  • Secure “Reply” capability
  • Group messaging

Discover more services from our suite.

24 Hour Live Answering

Never miss a call, especially when you aren’t available.

After-Hours Answering

Maintain availability after normal business hours with us.

Employee Attendance Line

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Alert & Email Monitoring

Multi-tiered integrated monitoring services for emergencies and alerts.

We are the perfect extension of your business.

Contact us today to learn more about our services, at 888-365-2424.