We provide HIPAA Compliant SIM
HIPAA compliant secure interactive messaging (SIM) allows you to receive critical information via our secure servers. SIM works by sending a weblink via email or text message and does not contain any PHI. This link serves only as a notification that you have a new message and it is securely available. By opening the link, you will be directed to a secure login page where you can access your inbox to view your messages.These secure messages are house on our servers and are never outsourced to a third-party or stored on your phone.
Medical answering services are considered a business associate by the Federal Government; therefore, you need to be 100% sure that your messaging provider provides HIPAA compliant answering services.How it Works
- Patient calls their doctor
- Call agent gathers message detail
- Text/email sent to doctor via a secure link
- SIM ensures HIPAA compliance
Key Features
- Secure messaging on your mobile device
- “Message Received” confirmation
- HIPAA/HITECH compliant
- Message never leave our server
- No third-party message storage
- Encrypted content (https)
- Secure “Reply” capability
- Group messaging