Contact us today to learn more about our services, at 888-365-2424.

Answering Services for Nonprofit Organizations

When you miss a call, you very well could be missing a donation, sponsorship, or someone wanting to purchase tickets to your fundraiser. Our 24/7/365 Live Answering services are a professional extension of your mission and purpose.

answering service

Why it works.

When volunteers, donors and sponsors are ready to support your Non-Profit, being responsive is of the utmost importance, especially in our 24/7 world. We’re here to answer your calls and assist you with coordinating tasks that support your cause that makes a difference in some many lives.

24/7/365 Availability

Whether you’re available or not, never miss another call, no matter what time of day or night.

Reduce Labor Costs

Get professional live telephone answering support without increasing labor costs.

Grow Your Business

Increase your competitive edge by having your business virtually available around the clock.

Your Voice of Excellence.

California’s Most Awarded Answering Service and Call Center.

How it works.

Create Custom Script

Custom scripts are created for your unique telephone answering needs and can be updated at anytime.

Forward Your Calls

Our professionally certified call agents a ready to take your calls 24/7.

Instant Message Delivery

Instantly receive messages via text, email or phone.

Serving Non-profit Organizations Locally & Nationwide

Direct Line has been serving a wide variety of non-profit organizations both locally and nationwide since 1979.

We understand that managing a 501(c3) is very difficult because instead of working with a staff, you’re working alongside a team of volunteers.

Non-profits aren’t typically used to having large budgets or steady cash flow. In fact, most budgets are dependent on annual fundraisers or a series of smaller events during the year.

Here’s the Real Challenge . . .

For most non-profit organizations, there usually isn’t enough money or reserves to hire the staff you need.  In addition, many rely on grants. Grants are extremely time-consuming to prepare and when they don’t come to fruition, you’re in a position where you have to make some really tough decisions.

Here’s where we come in. With our 24-hour live answering services you can save money while offering exceptional service. This leaves your non-profit with extra funds that can be allocated toward marketing your cause and promoting your events. 

Your Voice of Excellence.

California’s Most Awarded Answering Service and Call Center.

Frequently Asked Questions About Answering Services For Non-profits

1. Why do non-profit organizations need help with their telephone answering?

Non-profit organizations need to make sure that they are getting the most out of every penny. They also need to be available for donations, especially if calls come from different time zones. This is why it’s important to partner with a professional answering services that can take these calls and secure sponsorships, donations and requests when you’re not available.

2. Who can benefit from an answering service for Non-Profits?

With a 24-hour answering service, non-profit organizations can help accomplish their goals and find generous people to support their cause. In addition, the flexibility to help with everything from tickets sales to message taking is a perfect way for these organizations to operate without hiring additional full-time staff.

3. Why choose a non-profit answering service instead of hiring in-house staff?

With a live answering service, you will get a 24/7 presence. Also, the help of experienced call agents can allow for telephone coverage during lunch, meetings, conferences, and peak times. With an answering service like Direct Line, you will always make the right impression.

4. What benefit does Direct Line offer to Non-profits in the U.S.?

With Direct Line, your non-profit organization gets a 24-hour call center with live agents and virtual assistants. We’re ready to answer your calls, secure donations, process ticket sales and provide your volunteers with general information.

5. What services can help Non-Profit organizations looking for telephone support?

24/7 availability, after-hours coverage, call overflow, and even enhanced voicemail are some of the key services we offer that help non-profits. We will improve your ability to be responsive which in turns levels up your professionalism that can support the credibility of your mission and cause.

Call today to learn more about our award-winning answering services for Non-Profit Organizations. 888-365-2424

It has always been a pleasure to have direct line involved with our non profit project. Their method of delivering the messages both by phone and computer works very well. Whenever I have reached out to their staff for assistance they have been professional, courtesy and helpful. I highly recommend Direct Line Tele Response!

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