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Staffing Answering Service

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How Answering Services Bridge The Gap During A Hiring Crisis

As the business landscape changes, so do the role of staffing and human resource (HR) professionals. The truth is, the HR role has evolved well, and in many organizations, it even has a place on the senior leadership table. However, the role also faces many challenges, which arise when acquiring and retaining quality talent.
answering service

Why it works.

That is where a professional answering service can support companies that are challenged with getting new employees. This is one of the most cost-effective decisions you can make, especially when you’re understaffed. In addition, a live answering service can leverage technology to help organizations streamline communication and bridge the hiring gap.

24/7/365 Availability

Whether you’re available or not, never miss another call, no matter what time of day or night.

Reduce Labor Costs

Get professional live telephone answering support without increasing labor costs.

Grow Your Business

Increase your competitive edge by having your business virtually available around the clock.

Your Voice of Excellence.

California’s Most Awarded Answering Service and Call Center.

How it works.

Create Custom Script

Custom scripts are created for your unique telephone answering needs and can be updated at anytime.

Forward Your Calls

Our professionally certified call agents a ready to take your calls 24/7.

Instant Message Delivery

Instantly receive messages via text, email or phone.

Support Customers When You’re Understaffed

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Efficient Call Management For Staffing Agencies Or Teams

You will get effective call management and round-the-clock support for employee issues with the proper staffing answering solutions. The main benefit is direct help during staffing shortages so you can focus on getting the right people to the open opportunities on your roster.

Many often misunderstand that a standard answering service only operates by answering general phone calls without dedicating much attention to more specific issues (like staffing in this case). While that applies to many call centers and answering services, it is far from the truth – at Direct Line, we have plenty of experience with staffing answering solutions and are available 24/7 to support your business with professional assistance.

No matter your industry, you can benefit from using an answering service to support you when short-staffed. HR teams can focus their energy on the most challenging part when it comes to staffing, which is finding the right people for each open role. We, on the other hand, will work to assist you in managing all calls. 

Best Virtual Answering Service 

Our advanced telephony platform enables effective call handling and accurate call management by professionally certified call agents and live virtual receptionists.

At Direct Line, we pride ourselves on our premier answering assistance that supports businesses during a hiring crisis. We can help you set up an effective job interview answering service and help you vet candidates or act as a backup to in-house administrative needs. This will free up your existing staff, giving them more time to focus on their tasks so you can find suitable candidates for all of the open roles within your company.

Our goal is to become a seamless extension of your HR and administrative teams. We can adapt to any script, process, or integrated management plan that you have and will give you complete peace of mind when making important decisions related to hiring, staffing, job interviews, and similar topics.

For more information about our answering assistance during a hiring challenge, don’t hesitate to contact us today!

Your Voice of Excellence.

California’s Most Awarded Answering Service and Call Center.

We have utilized Direct Line for, I believe, 3-5 years now. I have NEVER had a client complain, stating “the hold time was too long” or “they weren’t nice to me.” Thank you for being there to help us. Our agency loves Direct Line and will continue to be your client until we retire.”

Devecia V. | Farmers Insurance Agency Owner

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Maximize your business with 24/7 live answering

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Direct Line Tele Response is nationally recognized as one of the premier service providers in the Answering Service and Call Center industry.

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