Marketing and Media Lead Capture Answering Services

Contact us today to learn more about our services, at 888-365-2424.

Lead Capture Call Center Services

If you’ve decided to invest in marketing your business, the last thing that you want is to miss a call from the leads that you’ve paid to generate.

Whether you’re running commercials on television, radio or direct mail, our team ensures that your calls get answered and that all lead information is captured accurately.

lead capture call center

Why it works.

Nowadays, consumers expect responsive service from most businesses any time of day or night. If you’re not available in a 24/7 world, this will have a negative impact on your business. Direct Line exists to solve this problem by offering professional 24-hour lead capture answering and call center services so that you never miss a lead or sales inquiry whether you’re available or not.

24/7/365 Availability

Whether you’re available or not, never miss another call, no matter what time of day or night.

Reduce Labor Costs

Get professional live telephone answering support without increasing labor costs.

Grow Your Business

Increase your competitive edge by having your business virtually available around the clock.

Your Voice of Excellence.

California’s Most Awarded Answering Service and Call Center.

How it works.

Create Custom Script

Custom scripts are created for your unique telephone answering needs and can be updated at anytime.

Forward Your Calls

Our professionally certified call agents a ready to take your calls 24/7.

Instant Message Delivery

Instantly receive messages via text, email or phone.

Grow Your Client  Base

Let’s face it, it’s challenging to maintain traditional business hours and those 40-hour work weeks easily turn into an 80 hour a week grind.

Let our marketing, lead capture and media telephone answering services provide you with a well-deserved work/life balance.

Just because you’re not available doesn’t mean your business has to be closed. This is your competitive edge. Stay open when your competitors are closed. 

Complete Integration With Your CRM

Direct Line provides the ultimate in marketing, lead capture and media answering services with our integrated telephony, computer systems, professionally certified call agents and most importantly the experience and dedication to deliver an outstanding caller experience. 

Our call agents are fully trained to support your customized solutions.  We are fully web enabled to interact with your website or our software program.

Your Voice of Excellence.

California’s Most Awarded Answering Service and Call Center.

We have utilized Direct Line for, I believe, 3-5 years now. I have NEVER had a client complain, stating “the hold time was too long” or “they weren’t nice to me.” Thank you for being there to help us. Our agency loves Direct Line and will continue to be your client until we retire.”

Devecia V. | Farmers Insurance Agency Owner

Get a custom pricing plan for your business

Maximize your business with 24/7 live answering