Over 20% of American households do not speak English as a first language, so the need for a live 24-hour multi-lingual answering service has never been greater.
You now have an affordable solution for communicating with your non-English speaking callers by using our Translation services.
We offer translation for over 160 different languages which affords you the opportunity to serve more clients no matter what language they speak. Your business can truly be multi-lingual.
During your account set-up, we will learn what languages your expected callers primarily speak.
We will then implement an automated routing option at the beginning of each call that will guide your callers and assist us in determining the appropriate third-party native language translator. Our professionally certified call agents will facilitate the call between your caller and our translator via your custom script. Once all of the message details are gathered, we will accurately deliver it to you in English.
How it Works
- Non-English speaking caller dials in
- Our call agent answers the call
- Call connected to a translator
- Message delivered in English