Live Virtual Receptionist Services
Our professionally certified Live Virtual Receptionists are trained to manage your calls exactly as an in-house member of your administrative staff would. Your call handling is 100% customized and is based on the needs of your business and of your callers. Our custom scripts can be updated anytime so our Call Agents represent your business to callers exactly in accordance with your instructions.
Here at Direct Line, our Live Virtual Receptionists are highly experienced in providing outstanding customer service to every caller regardless of what industry you are in. Typically, most businesses employ a receptionist during normal business hours to take incoming calls, messages and schedule requests. It can be challenging, especially during high call volume time or when someone is out sick or on vacation. This is where we come in. One of the many advantages of having Direct Line provide Live Virtual Receptionist services for you is that we are fully staffed 24/7/365.
So what’s in it for you? As our client, your phones are always being answered whether you are available or not. From your caller’s perspective you’re never on break, lunch, vacation or out sick because we’ve got you covered 24/7/365. Partnering with us for Live Virtual Receptionist services can certainly assist you in reducing your overhead and payroll costs while increasing efficiency.