Phone Answering Service - Call Center

Bay Area phone answering and call center services since 1979

Direct Line Answering Service provides more than the warmth of a personalized human voice...we provide peace of mind.

Put your staff back to work and let us take care of your phones. Direct Line is your phone answering service support staff. We'll answer all of your business telephone calls, or just your phone calls after-hours and or overflow phone calls. Concentrate on your business while we answer your calls... Any day, every day, all day... our skilled telephone answering staff is on the job. It's like having a Virtual Receptionist. More about our answering services.

Serving Every Size Company

Medical, Physician, Attorney, or any Trade Services Company. Direct Line is the telephone answering service to best serve your business telecommunications needs. Whether your business is a one person shop, a mid-size office, a Fortune 500, More about our phone answering services here.

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Call center services for basic and complex needs

Direct Line Answering service is the best award winning Northern California, Bay Area Answering service company. Direct Line provides the specific telephone response service you need, from basic message taking and urgent dispatch to customized information gathering, from telephone support to order taking and transaction processing, our professional telephone staff is YOUR staff. More about our phone answering services.

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What makes our call answering and call center services different?

The combined power of a group of things when they are working together which is greater than the total power achieved by each working separately: This is SYNERGY. Team work at its best results in a synergy that can be very productive.

The teamwork that is created in the client / vendor relationship between Direct Line and our clients is truly synergistic. We are available 24/7/365, on a moment's notice, to answer your phones and follow your instructions to a tee when you are not available.

We will give you peace of mind knowing you can entrust your most valuable asset, your clients or patients, to Direct Line to interact with your callers as you would interact with them yourselves. We have the information on how to respond to the caller's needs available on our sophisticated computer system and then, when called for, reach your on call people in a timely manner with the proper information.

 

 

 

 

 

 

 

 

 

 

 

San Francisco, Oakland, San Jose Bay Area
Call Toll FREE 24/7: 1-888-365-2424
2847 Shattuck Avenue, Berkeley, California USA 94705
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