We'll Answer Your Phones So You Don't Have To!

Why Choose Direct Line?

Award Winning Excellence – Our history of award winning answering services is primarily due to our commitment to excellence in everything we do, every message we deliver, every call we take because EVERY CALL COUNTS.   Since 1979, our reputation has been built upon the quality of work we deliver. Our strong attention to detail during every stage of the messaging process sets the stage for excellence. Read More…

Answering & Call Center Services

Direct Line Tele Response is a multiple award-winning Answering Service and Call Center. We are known throughout the United States and Canada as being one of the leading pioneers within the Answering Service industry and have been since 1979. Why? Because we hold ourselves accountable for detailed excellence for every call, every time because “every call counts”.

“You have the BEST agents! Kaye is the greatest.  She is short and succinct. You are the BEST answering service.  Thank you for always treating me with care when I call.

Sharon S.- Property Manager for the largest Affordable Housing Property Management company in the state of California.

Your Voice of Excellence

Headquartered in the San Francisco Bay Area, our team of 100% U.S. based, professionally certified Call Agents are ready 24/7/365 to answer your phones regardless of business type, profession or industry. We don’t just answer your calls or take messages; we accurately gather information and act as a conduit for communication between you and your callers.  We’re an extension of your staff, your mission and your brand.  You can rest easy knowing you’ll never miss another call, especially when you’re not available.  Bottom line, it’s Direct Line…Your Voice of Excellence.

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