The Difference Between Answering Services and Virtual Receptionists Answering services and virtual receptionists are two services that are often confused when people are talking about streamlining and improving communication and operational efficiency. However, there are differences between an answering service and a virtual receptionist. Even though the difference is not that big, it is essential…
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Direct Line Tele Response is proud to announce that during the PINetwork’s Annual Conference last week in Manchester, NH our own IT Director, John Freire was presented with the prestigious Allen Kalik Award. This award recognizes individuals whose unselfish dedication and leadership have led to the advancement of the PINetwork Group. A very special thank…
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Make the smart move & allow Direct Line answering service to provide you service and accommodate the needs of your property management office.
Chat bots are becoming more and more prevalent especially in the world of customer service and call center services. So what exactly is a chat bot?
Solo practitioners and small legal firms spend time and money generating leads. Unfortunately there aren’t enough hours in the day to follow up.
For the 14th consecutive year, Direct Line Tele Response has been honored with the exclusive ATSI 2015 Award of Excellence for exemplary customer service.
To run your business more effectively, consider taking advantage of property management answering services to save time and serve your tenants more efficiently.
Searching for call center services to meet your customers’ needs? Start making your small business a lot more professional by investing in enhanced voicemail.
Does partnering with a phone answering service or virtual receptionist make sense, given your business goals, budget, and customer needs?
In today’s economy, many companies are making hard choices to reduce costs, and often times this involves outsourcing. Companies are discovering quickly the benefits of hiring an answering service as a “virtual receptionist” as opposed to having a traditional “onsite” receptionist because of  the ability to reduce cost while increasing the potential of support to…
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