Currently viewing the tag 24 hour live answering and dispatch service

Key Benefits for Trade Service Professionals That Use An After-Hours Answering Service

Key Benefits for Trade Service Professionals That Use An After-Hours Answering Service If you are looking for a phone answering service for your trade service, you are on the right page. At Direct Line, we support trade businesses and offer a distraction-free environment for all of them. We will answer your phone, take messages and dispatch…
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Emergency Dispatch Services

Emergency Dispatch Services: The Perfect Way to Prepare for The Worst Emergency situations are hard to deal with because they come during times when we are not prepared. However, business owners need to be prepared at all times and consider reliable dispatching services for emergencies. Whether your business is small or large, our emergency and…
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How A Dispatching Service Supports Trade Companies And Their Technicians

How A Dispatching Service Supports Trade Companies And Their Technicians Trade services including HVAC, Plumbing, Electrical and Roofing Contractors typically manage a significant number of field technicians as well as an active on-call schedule. Communication can be challenging and potentially dangerous, especially if one of the techs is under the house or on the roof….
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The Central Valley’s Best Bilingual Answering Service

Central Valley Bilingual Answering Services Two years ago we knew the job market was changing significantly in the Greater Bay Area. We have always provided competitive wages and benefit packages to our staff. As I am sure many of our Bay Area clients will attest, finding qualified staff has been a challenge. In 2017, we…
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5 Amazing Benefits of Choosing a Telephone Answering Service In 2019

5 Amazing Benefits of Choosing a Telephone Answering Service In 2019 In 2019, telephone answering services in Bay Area are not only more sophisticated than ever before— they also come with more benefits specifically for small business owners. If you’ve used an answering service in the past for message taking or dispatching, you may not…
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ATSI Recognizes Top Industry Leader For Call Centers

At the Association of TeleServices International’s (ATSI) annual conference, owner and president of Direct Line, Ken Goldenberg was recognized by his peers for his willingness to continually share best practices and inspire learning throughout the industry. He was awarded the exclusive Learning by Association award. Ken was particularly moved when receiving this honor because it was…
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