“You guys do an awesome job! It’s always nice doing business with you. I have also recommended you to one of my friends.” Sharon R. Sales Manager of a large Bay Area moving company
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Key Benefits for Trade Service Professionals That Use An After-Hours Answering Service If you are looking for a phone answering service for your trade service, you are on the right page. At Direct Line, we support trade businesses and offer a distraction-free environment for all of them. We will answer your phone, take messages and dispatch…
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“I am a board member and I just want to thank you all for the services that you provide and the help you are to our patients and company. Being on the front line of this pandemic is not easy and people are on edge. Thank you all for being professional and courteous despite the circumstance….
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Emergency Dispatch Services: The Perfect Way to Prepare for The Worst Emergency situations are hard to deal with because they come during times when we are not prepared. However, business owners need to be prepared at all times and consider reliable dispatching services for emergencies. Whether your business is small or large, our emergency and…
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The 10 Most Asked Questions About Using An Answering Service At Direct Line, we continuously get asked about our Bay Area answering services, how much they cost, how effective they are as well as the ins and outs about our processes. We also get asked about our live virtual receptionist services, how and if…
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“You guys are awesome! You really are, your whole company is amazing! Every time I have called and gotten your service it has been a wonderful experience. You all are so professional and courtesy and it is just wonderful!” Shelly C.- Executive Director of a large Home Healthcare organization  Â
How A Dispatching Service Supports Trade Companies And Their Technicians Trade services including HVAC, Plumbing, Electrical and Roofing Contractors typically manage a significant number of field technicians as well as an active on-call schedule. Communication can be challenging and potentially dangerous, especially if one of the techs is under the house or on the roof….
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Central Valley Bilingual Answering Services Two years ago we knew the job market was changing significantly in the Greater Bay Area. We have always provided competitive wages and benefit packages to our staff. As I am sure many of our Bay Area clients will attest, finding qualified staff has been a challenge. In 2017, we…
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5 Amazing Benefits of Choosing a Telephone Answering Service In 2019 In 2019, telephone answering services in Bay Area are not only more sophisticated than ever before— they also come with more benefits specifically for small business owners. If you’ve used an answering service in the past for message taking or dispatching, you may not…
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At the Association of TeleServices International’s (ATSI) annual conference, owner and president of Direct Line, Ken Goldenberg was recognized by his peers for his willingness to continually share best practices and inspire learning throughout the industry. He was awarded the exclusive Learning by Association award. Ken was particularly moved when receiving this honor because it was…
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