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The Central Valley’s Best Bilingual Answering Service

Central Valley Bilingual Answering Services Two years ago we knew the job market was changing significantly in the Greater Bay Area. We have always provided competitive wages and benefit packages to our staff. As I am sure many of our Bay Area clients will attest, finding qualified staff has been a challenge. In 2017, we…
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Here’s Why Small Businesses Should Consider Phone Answering Services

Here’s Why Small Businesses Should Consider Phone Answering Services As a small business owner you probably know that the journey ahead will ebb and flow and your team will constantly be in a state of flux. A small business relies heavily on owners and partners to fill multiple roles; from answering phones to balancing the…
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5 Amazing Benefits of Choosing a Telephone Answering Service In 2019

5 Amazing Benefits of Choosing a Telephone Answering Service In 2019 In 2019, telephone answering services in Bay Area are not only more sophisticated than ever before— they also come with more benefits specifically for small business owners. If you’ve used an answering service in the past for message taking or dispatching, you may not…
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Five (5) Tips to Help Save Your Business During a Disaster

Having a robust Business Continuity Plan intact is just smart business. Think about it, in any type of disaster, from a hurricane, mega earthquake to server failure, how would your business stay intact during a disaster or emergency? A good place to start would be to find out if the governing association for your particular…
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Web Portal Services Are Open 24/7

Direct Line’s Web Portal | Call Center Service We offer a great service with all of our plans that you may or may not know about. Direct Line’s Call Center Web Portal is available to all clients free of charge.  You’ll have instant access to messages, adjust on-call schedules, edit contact lists including SMS text and email information.

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