Why Small Businesses Need An Answering Service Many small business owners, including start-up companies, are lean on capital and may not be able to afford a full-time receptionist. This is where a reputable answering such as Direct Line Tele Response comes in to be that 24/7 Live Virtual Receptionist for you at a fraction of…
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4 Reasons Every Small Business Needs An Answering Service A lot of small business owners see phone communication as picking up the phone and providing information, we see it as a crucial part of your customer service and customer experience. The truth is, any small business especially in the service industry needs to deliver great…
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Central Valley Bilingual Answering Services Two years ago we knew the job market was changing significantly in the Greater Bay Area. We have always provided competitive wages and benefit packages to our staff. As I am sure many of our Bay Area clients will attest, finding qualified staff has been a challenge. In 2017, we…
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Here’s Why Small Businesses Should Consider Phone Answering Services As a small business owner you probably know that the journey ahead will ebb and flow and your team will constantly be in a state of flux. A small business relies heavily on owners and partners to fill multiple roles; from answering phones to balancing the…
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5 Amazing Benefits of Choosing a Telephone Answering Service In 2019 In 2019, telephone answering services in Bay Area are not only more sophisticated than ever before— they also come with more benefits specifically for small business owners. If you’ve used an answering service in the past for message taking or dispatching, you may not…
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The Association of Tele Services International (www.atsi.org) has recently inducted its new Board of Directors. Once again, Ken Goldenberg, Owner and President of Direct Line Tele Response is called to serve as he has been appointed to this exclusive leadership group for the industry.
Whether you’re in an area that’s susceptible to hurricanes, flooding, earthquakes, snow storms or tornadoes, etc, you want to make sure that your clients and employees can still connect with your business no matter what.
Having a robust Business Continuity Plan intact is just smart business. Think about it, in any type of disaster, from a hurricane, mega earthquake to server failure, how would your business stay intact during a disaster or emergency? A good place to start would be to find out if the governing association for your particular…
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Direct Line’s Web Portal | Call Center Service We offer a great service with all of our plans that you may or may not know about. Direct Line’s Call Center Web Portal is available to all clients free of charge. You’ll have instant access to messages, adjust on-call schedules, edit contact lists including SMS text and email information.
