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The Difference Between Answering Services and Virtual Receptionists

The Difference Between Answering Services and Virtual Receptionists Answering services and virtual receptionists are two services that are often confused when people are talking about streamlining and improving communication and operational efficiency. However, there are differences between an answering service and a virtual receptionist. Even though the difference is not that big, it is essential…
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Live Virtual Receptionist Services

“You guys do a really good job! Most people don’t take the time to repeat spellings and numbers, but you did and it really helps to keep from making mistakes. Thank you so much!” Dan G. – large Bay Area security company April 16, 2018

HIPAA Compliant Answering Services for Medical Offices

Here’s Your Solution for Reducing Your Risk for HIPAA Non-Compliance Penalties and Fines. Many Healthcare professionals and facilities have no idea they’re even at risk for HIPAA Non-Compliance penalties and fines. The main challenge is that the majority of violations occur from transmitting patient information via non-secure mobile devices and email.  If you are still using an…
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Live Virtual Receptionist

“I deal with many services daily and don’t get the same kind of treatment.  You do a really thorough job.  Thank you I will let Greg know also.  Thank You Arielle!” Matt C.-Client of a Financial Services Professional

Attention Medical Professionals!!

Are Your Messages and Texts Secure and HIPAA Compliant? Direct Line has the solutions for HIPAA compliant medical answering services. Our staff of professionally trained Live Virtual Receptionists will gather incoming information accurately, quickly and confidentially, in accordance with your specific instructions. Our world class secure technology automatically identifies which instructions to follow, whether it…
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