CATEGORY ARCHIVES: Customer Outreach

Bay Area Bilingual Answering Services for Real Estate Agents and Property Managers

The Benefits of Using a Bilingual Answering Service for Real Estate Agents and Property Managers Real estate agents and property managers are always on the go and spend the majority of their time outside of the office. If they’re not meeting with appraisers, they’re either showing listings, meeting with potential tenants or checking the status…
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The Central Valley’s Best Bilingual Answering Service

Central Valley Bilingual Answering Services Two years ago we knew the job market was changing significantly in the Greater Bay Area. We have always provided competitive wages and benefit packages to our staff. As I am sure many of our Bay Area clients will attest, finding qualified staff has been a challenge. In 2017, we…
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San Francisco Bay Area Call Center Earns Industry’s Top Award For 17th Consecutive Year

We are both humbled and honored to have been awarded our industry’s top honor for the 17th consecutive year. We are incredibly proud of our team and look forward to continuing our legacy of call center excellence for years to come. https://www.prweb.com/releases/2018/06/prweb15598330.htm

Property Management Answering Services

As a premier property management answering service here in the Bay Area, Direct Line Tele Response is honored to be participating in the Rental Housing Expo (RHEXPO) in Sacramento next week. This event is the largest educational conference and trade show for the rental housing industry in the Sacramento Valley region. The Rental Housing Association…
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How Wage Increases Impact Small Businesses

Small business and businesses with less than 50 employees are facing a harsh reality of a huge financial impact of rising minimum wages and overall employment costs.  Owners should consider enlisting the support of an answering service to serve as a Live Virtual Receptionist.  Here at Direct Line Tele Response, we understand that in today’s economy, many small businesses have…
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