How an Answering Service Can Give You a Work/Life Balance

Never Miss Another Call

Bay Area Call CenterMissing a call can most certainly mean missing a sale. One of the main benefits of enlisting the support of a live answering service is that you won’t miss another call again. Statistics show that 82% of callers hang up on voicemail. Here’s what’s even more shocking, which is the fact that 90% of new business inquiries call the next listing (your competitor) on Google if you don’t answer the first time. So, whether you are in a meeting, on vacation or enjoying some family time, it really doesn’t matter why you are unavailable, you don’t have to worry about missing another call or sales opportunity. Direct Line has you covered 24/7/365.


Competitive Advantage-The After Hours Effect
after hours answering serviceThink about it. How many of your competitors are open 24/7/365, even on holidays? Probably not many. So by leveraging a professional answering service, such as Direct Line, you have now expanded your business operating hours around the clock. Here’s the compelling message… YOU can actually begin to have a work life balance by doing this.

Here’s how it works. Let’s say you leave your office at 5pm to attend your child’s play. At 8pm someone calls your office inquiring about services. You’re at the play and we’re answering your phones, gathering all of your caller’s information, dispatching your messages and YOU have spent quality time with your family without missing a call. It’s as simple as that. Our professionally trained call agents are answering your phones and gathering pertinent information all the while projecting the image as if they are sitting in your front lobby ready to service your potential clients as well as your current

How do we do this? All calls are scripted and are logic based. Meaning if a caller is inquiring about products or services, our scripted solutions direct the call agent to a specific script specifically for this type of call. Just like if someone calls in seeking an estimate for plumbing services we are directed to answer in accordance with that particular request.






Making the most of their growing yearsYou can now begin to live life and balance your time all the while knowing you will never miss a call again regardless of the time of day.


Protect Your Overhead/Protect Your Investment 

In terms of overhead, think about how much it costs you to hire someone. I mean, recruiting fees, interviewing time, background checks, on-boarding, training, wages, insurance, vacation and other benefits. Now that you’ve hired them, what happens when they are late, call off or worse yet…quit? You spent all this time and money only to start the process over again while continuing to erode your net profit. The good news is that you don’t have to do this anymore. Our 24/7/365 live virtual receptionist services give you the peace of mind and keeps within the integrity of your budget because we ARE here 24/7, we don’t call off and more importantly, your investment is literally a fraction of what you would have to make compared to hiring someone.

Think about it. What would it mean to you if…?

  • You never missed another call
  • Increased your competitive edge
  • Opened your business 24/7 while simultaneously enjoying a work life balance
  • Receiving your messages in real time and much more

Direct Line Tele Response is the premier Bay Area answering service in the tele-messaging industry. Call us today (888-365-2424) for your FREE consultation and let us assist you in running your business vs. your business running you.

Answering Bay Area Business Calls for over 36 years!

We are the perfect extension of your business.

Contact us today to learn more about our services, at 888-365-2424.