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Employee Hotlines and Call Off Services

Improve Company Productivity with an Employee Call-Off Hotline As a large employer, meeting your production deadlines is contingent on your employees being at work and on time. Having one centralized number for absentee reporting streamlines attendance monitoring, prevents work stoppage and keeps your operations running smoothly. Whether your employees are calling in for tardiness, an…
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Celebrating Call Center Excellence

Thirty-one years ago our founder, Ruth Goldenberg, started our Recognition, Appreciation and Participation (RAP) Program. This program rewards and recognizes call agents who continually and consistently deliver excellence in call taking, messaging and team contribution.   Each year we take the time to honor them for all they do in exceeding our clients’ expectations and…
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Employee Attendance Hotlines and Call-Off Service

The Value of Having an Attendance Call-Off Hotline If you’re an HR professional looking to streamline your absentee management process, an employee attendance hotline is a great solution. Here’s how it works—we’ll provide one dedicated number for your employees to call in on and report their absence, tardiness or FMLA update. Our professionally certified, Live…
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