Improve Company Productivity with an Employee Call-Off Hotline
As a large employer, meeting your production deadlines is contingent on your employees being at work and on time. Having one centralized number for absentee reporting streamlines attendance monitoring, prevents work stoppage and keeps your operations running smoothly. Whether your employees are calling in for tardiness, an unpaid or paid absence or FMLA, we’ve got you covered 24/7.
Here’s an Example of How It Works
When an employee needs to call off or notify their manager that they will be late, all they’ll need to do is call one designated telephone number. There’s no need for them to track down their manager anymore. One of our professionally certified Call Agents will answer the call and begin gathering specific information in accordance with your custom script such as employee name, department, reason for absence/tardy, date, shift, etc. Once the message detail is gathered, we can provide the caller with a specific confirmation number and then dispatch the message to the appropriate manager or supervisor.
The Benefits of Having an Employee Call-Off Hotline Line and other Employee Reporting Services
There are many benefits of having an Attendance Line, one of which is that there’s no more confusion on who your employees need to call especially if they’re sick, tardy or unable to work. A Call-In Line provides a single point of contact for this type of reporting. We can send a text or email alerts to your managers or supervisors notifying them of an impending absence or tardy.
A centralized attendance line allows your management staff to conduct business without being distracted or interrupted when an employee calls off. Our 24 Hour Live Call Agents will instantly inform all necessary personnel through our group messaging feature to include supervisors, managers, payroll and HR. Each call can be recorded, time-stamped and issued a confirmation number to ensure accurate tracking for each employee. Be sure to ask us about receiving access to call recordings.
Other benefits of our Attendance Line services:
- Reduce Employee Disputes
- Streamlines Attendance Monitoring
- Accurate Documentation and Reporting
- Ensures Corporate and Union Compliance