Celebrating Call Center Excellence

Direct Line Answering Service
Thirty-one years ago our founder, Ruth Goldenberg, started our Recognition, Appreciation and Participation (RAP) Program. This program rewards and recognizes call agents who continually and consistently deliver excellence in call taking, messaging and team contribution.
Each year we take the time to honor them for all they do in exceeding our clients’ expectations and upholding our high standards. Everyone looks forward to our highly anticipated RAP meetings, where their excellence is celebrated among their peers. Please join us in thanking our call agents for being on the front line delivering award-winning service, 24/7/365!

Northern California call center and live telephone answering services.

We are the perfect extension of your business.

Contact us today to learn more about our services, at 888-365-2424.