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ATSI Recognizes Top Industry Leader For Call Centers

At the Association of TeleServices International’s (ATSI) annual conference, owner and president of Direct Line, Ken Goldenberg was recognized by his peers for his willingness to continually share best practices and inspire learning throughout the industry. He was awarded the exclusive Learning by Association award. Ken was particularly moved when receiving this honor because it was…
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Direct Line Continues to Support the Plumbing Heating and Cooling Contractors Association

The PHCC Continues to Open the Lines For Contractor Opportunities Direct Line Tele Response has been a long standing supporter of the Plumbing, Heating and Cooling Contractors Association (PHCC) and once again our sales and marketing team made the trip down to Long Beach to participate in the largest PHCC event in the county, the…
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Direct Line Tele Response Earns CAM-X Award of Excellence

Canadian Call Management Association Outstanding Service Brings National Award Direct Line Tele Response Earns CAM-X Award of Excellence Direct Line Tele Response of Berkeley, CA has been honored with the exclusive 2016 CAM-X Award of Excellence for the 11th consecutive year.  The Award is presented annually by the Canadian Call Management Association (CAM-X), the industry’s…
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Direct Line Tele Response Sponsors PHCC-ACCC Expo 2015

For Immediate Release-April 14, 2015 Berkeley, CA – Award Winning Answering Service, Direct Line Tele Response, announces they will be sponsoring and attending the Plumbing, Heating and Cooling Contractors Association’s (PHCC) of Alameda and Contra Costa Counties 2015 Expo.  The event will be held at the Alameda County Fairgrounds, 4501 Pleasanton Ave. Building B, Pleasanton,…
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Direct Line Tele Response Attending PHCC Flow Expo

Berkeley, CA – Award Winning answering service, Direct Line Tele Response, announces they will be attending the Plumbing, Heating and Cooling Contractors Association’s (PHCC) annual Flow Expo event, taking place at the Long Beach Convention Center, Hall A, 300 E. Ocean Blvd, Long Beach, CA 90802 on March 21, 2015 from 9am to 4pm. Direct…
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