Direct Line Tele Response Attending PHCC Flow Expo


Berkeley, CA – Award Winning answering service, Direct Line Tele Response, announces they will be attending the Plumbing, Heating and Cooling Contractors Association’s (PHCC) annual Flow Expo event, taking place at the Long Beach Convention Center, Hall A, 300 E. Ocean Blvd, Long Beach, CA 90802 on March 21, 2015 from 9am to 4pm. Direct Line has provided answering and urgent/emergency dispatch services to Plumbing and HVAC professionals since 1979.

The PHCC’s Flow Expo celebrates 40 years of serving attendees from the Western United States and beyond in many PHC disciplines including Plumbing, Heating, Cooling, Backflow, Fire Sprinklers, Refrigeration, Mechanical, Jetting, Trenchless, Service & Repair, Facility Services, Engineering and Remodeler’s.

To register or more information go to 

Ken Goldenberg, President of Direct Line, says, “It’s a known fact that 82% of callers hang up when they reach voicemail.” “What we do here at Direct Line is provide our clients with a strong competitive edge.  We serve as a 24/7/365 extension of their business which enables them to be open around the clock, especially when their competitors are closed.  Our client’s never miss a call.  The Plumbing and HVAC industries are such competitive fields and in order to stay ahead of the competition, you need to be available and conduct business 24/7/365 and we can help you do that.”

Direct Line also provides a variety of custom message delivery options so that your messages are delivered precisely as you expect them; on time, every time and accurate.  Where many PHCC Answering Services fail, is in the lack of immediate and efficient delivery of urgent messages to an on-call staff member. Not at Direct Line! Not only do we expedite calls quickly and accurately, we are also highly experienced in differentiating emergencies from non-emergencies. This is of critical benefit to you since it spares your on-call staff from issues that can be handled by your office during regular business hours.

Direct Line Tele Response Company Information

Direct Line Tele Response is an award winning, live 24/7/365 answering and dispatch service that provides live phone support specifically for Plumbing, HVAC professionals and suppliers.  For more information go to our trade services section.

The Flow Expo is the Industry only trade show presented by the Plumbing, Heating, Cooling Contractors Association of Los Angeles. Celebrating its 40th year in 2015, the expo has grown from a few exhibitors with tabletops to one of the largest P-H-C Industry shows in the United States. The Flow Expo showcases over 300 manufacturers, over 200 booths in a 90,000 square foot exhibit space. The attendees to the expo are made up of contractors and techs from Plumbing, HVAC, Facilities, Maintenance, Piping, Mechanical, Refrigeration, Fire Sprinklers and more.  For more information go to 


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