Currently viewing the tag CRM integration

Improve Efficiency with CRM Integration Services

The Secret to Improving Efficiency with CRM Integration Services Customer relationship management (CRM) is one of the most inspiring technologies for managing your business relationships and interactions with your customers as well as potential ones. The goal of this technology is simple — to offer a solution through which all business relationships can be improved,…
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Direct Line Tele Response Automates Operations with Quick Base

CASE STUDY Direct Line Tele Response—Case Study 1 The Challenges Answering and messaging service needed to modernize operations Automate multi-step processes and workflows to improve efficiency and quality of service Minimize human error, data omissions, and task scheduling issues Every call counts for Direct Line Tele Response, a nationally recognized inbound call and messaging enter…
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Advanced Call Center Technology

John Freire is a legend in the call center industry and for over a decade now, he’s led the charge here at Direct Line in terms of managing and developing our advanced call center technology platforms that deliver best in class caller experience and seamless client integration. John has personally developed many advanced call center technologies that…
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