Let us be your Director of First Impressions
As a start-up company or small business owner, making the right first impression is critical to building your success and your brand. From the moment a potential client contacts your company, it’s “on” from there and if they don’t have a good first impression, it’s probably going to “off” from there. If you are relying on voicemail to capture your messages, you need to know that 82% of callers hang up on voicemail and the worst part is that 90% of new business inquiries hang up if you don’t answer the first time. Every missed call is a missed opportunity for your business.
Based on a study conducted by the Kauffmann Foundation, the average start-up cost for a business is about $30,000. With a budget that small, there is not a lot of capital to spend on hiring administrative staff, even for a part-time person.
Let’s get you started by setting your new business up for success with our award-winning live answering services. For about $3 a day, the cost of one cup of coffee, you can have your phones answered by a live professional call agent. We are an extension of your business and responsible for creating a great first impression. We have too, because you have put us in charge of impressing your callers with professionalism, excellent customer service and responsiveness. We’ve been doing this since 1979, 24/7/365.
Here at Direct Line our Call Agents have extensive experience in assisting start-ups and small businesses expand with our multiple award-winning messaging and answering services. No business is too small for us. You will receive the same level of quality service, attention and responsiveness that we provide our Fortune 100 companies. In fact, many start-up businesses have grown into large organizations as a direct result of our support.
We are here for you 24/7/365, so your customers can receive the highest level of quality service even when you are not available. You will never miss out on a potential business opportunity with our services!
Our professionally trained Call Agents will answer each call quickly and professionally and gather information while using your company’s name to increase brand awareness.
As a small business owner, we know your schedule can be demanding especially as your business grows. Our small business services include 24/7/365 messaging, answering, dispatch, call transferring, order processing and much more.