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The Difference Between Answering Services and Virtual Receptionists

The Difference Between Answering Services and Virtual Receptionists Answering services and virtual receptionists are two services that are often confused when people are talking about streamlining and improving communication and operational efficiency. However, there are differences between an answering service and a virtual receptionist. Even though the difference is not that big, it is essential…
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Recent Posts

How To Scale Your Business After COVID19 With A 24 Hour Live Answering Service

Scale Your Business During COVID-19 With A 24 Hour Live Answering Service In a professional world like the one we are currently living in, every customer demands an immediate response and timely results. However, keeping up with this demand is often tricky, especially during COVID-19 and some of the restrictions we are still facing. Small…
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Key Benefits for Trade Service Professionals That Use An After-Hours Answering Service

Key Benefits for Trade Service Professionals That Use An After-Hours Answering Service If you are looking for a phone answering service for your trade service, you are on the right page. At Direct Line, we support trade businesses and offer a distraction-free environment for all of them. We will answer your phone, take messages and dispatch…
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5 Reasons Every Physician Needs Medical Answering Services

5 Reasons Every Physician Needs Medical Answering Services Medical professionals give countless hours of care to their patients every month. However, their work doesn’t stop when office closes. Especially during after-hours, patients need to contact their medical service provider to either get help, ask questions or schedule appointments. However, not every medical professional is able…
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How Outsourced Medical Call Centers Assist With Call Overflow Support

How Call Centers Are Supporting Physician Offices and Hospitals The stay at home order imposed by the United States government has brought a set of new challenges for both the public and private sector. The essential business overflow is triggered by COVID-19 and patient influx is affecting more than just crowded halls and packed emergency…
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