All posts by Beth Devine

How A Live Answering Service Helps Accountants During Tax Season

Live Answering Services Are An Effective Solution For Minimizing Interruptions For Accountants During Tax Season Tax season is notorious for having high call volume for accounting firms and tax planning offices. It’s difficult to answer all of these calls, and if missed, it can undoubtedly jeopardize the ability to serve clients and meet tax deadlines….
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COVID-19 Vaccination Hotlines

COVID-19 Vaccination Hotlines If you are trying to set up a COVID-19 vaccine hotline for your medical office or Healthcare facility, you are on the right page. At Direct Line, we’re here to support your administrative staff with a vaccine scheduling process. Nationwide, there is a high percentage of senior citizens and individuals with disabilities…
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24 Hour Live Answering and Virtual Receptionist Services Support Businesses During COVID-19 Shutdowns

How A 24 Hour Live Answering and Virtual Receptionist Service Can Support Your Business During COVID-19 Shutdowns When curfews and new regulations limit community outings, travel, and in-person meetings, businesses need to adapt and overcome the far-reaching restrictions as COVID-19 cases continue to rise.  Whether you are selling products or providing services, hiring a live…
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Top 5 Features of Using a Professional Property Management Answering Service

Top 5 Features of Using a Professional Property Management Answering Service Whether commercial or residential, the world of property management is extremely challenging, especially with having to comply with COVID-19 stay at home orders. Property managers are pulled in many different directions, and as Murphy’s Law would have it, as soon as you go to…
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Top 4 Benefits A Virtual Receptionist Can Offer Your Business

Top 4 Benefits A Virtual Receptionist Can Offer Your Business Nowadays, creating a professional presence is easier than ever before. Small businesses, start-ups, and even mid-sized organizations can improve their communications by hiring a live virtual receptionist service. Whether you are experiencing rapid growth, cannot add staff fast enough, or are seeing many costs associated…
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The Difference Between Answering Services and Virtual Receptionists

The Difference Between Answering Services and Virtual Receptionists Answering services and virtual receptionists are two services that are often confused when people are talking about streamlining and improving communication and operational efficiency. However, there are differences between an answering service and a virtual receptionist. Even though the difference is not that big, it is essential…
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