Attendance lines are an easy solution to organize record keeping when employees call off from work or when parents need to report their child’s absence from school.
Here’s an Example of How It Works
An employee needs to call off sick for the day. All they’ll need to do is call a designated telephone number and report their absence/tardiness. There is no need from them to track down their manager anymore. One of our professionally certified Live Virtual Receptionists will answer the call and begin gathering specific information in accordance with your custom script such as employee name, department, reason for absence, date, shift, etc. Once the message detail is gathered, we can provide the caller with a specific confirmation number and then dispatch the message to the appropriate manager or supervisor.
The Benefits of Having an Attendance Line
There are many benefits of having an Attendance Line, one of which is that there is no more confusion on who your employees need to call if they are sick, tardy or unable to work. An Attendance Line provides a single point of contact for this type of reporting. We can send a text or email alerts to your managers or supervisors notifying them of an impending absence or tardy.
A centralized attendance line allows your management staff to conduct business without being distracted or interrupted when an employee calls off. Our 24 Hour Live Call Agents will instantly inform all necessary personnel through our group messaging feature to include supervisors, managers, payroll and HR. Each call can be recorded, time-stamped and issued a confirmation number to ensure accurate tracking for each employee. Be sure to ask us about receiving access to call recordings.
Other benefits of our Attendance Line services:
- Accurate Reporting
- Ensures Corporate and Union Compliance
- Deters Time-off Abuse
- Available 24/7 which saves you time
Call us today and find out more about our Attendance Line Answering Services 888-365-2424.
24/7 Live Attendance Line Answering Service for Employers and Schools