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Emergency Dispatch

"Reina is well suited for her job.  She is amazingly sensitive, not dismissive at all.  She calmed me and made me

Tech Support

"We are very satisfied with the service we receive from Direct Line.  We have over 500 employees and roughly 100-250

Order Entry/Order Processing

"Thank Donna for her EXTREMELY nice handling of this call!! We appreciate knowing someone as skillful and polished as Donna

Live Virtual Receptionist

"I'm a first time caller and you represent them very well.  Thank you!" Patient Call to Doctor's office

Emergency Dispatch

" I just called to thank the man I spoke with earlier (Colin).  Everything worked out!  Thank you for all of

Customer Service

"Excellent work, Marie!!  Thanks for all the effort your team puts into our account.  We are very happy with your