You’re investing in ads. Running campaigns. Driving traffic. Every inbound call is a chance to convert—but if no one picks up, that opportunity’s gone.
Direct Line’s lead capture answering service gives you a 24/7 response system that never drops the ball. Whether the lead comes from a commercial, landing page, or direct mail campaign, our U.S. based agents answer live, follow a custom script, and gather every detail your team needs to follow up fast.
This isn’t a generic call center. It’s a fully integrated lead capture solution designed to match your message, represent your brand, and support your sales funnel.
Even when your team’s off the clock, your campaigns keep working.
Every call gets answered, no matter when it comes in. Nights, weekends, holidays—your campaign ROI doesn’t sleep, and neither do we.
We don’t just take messages. We gather lead-specific data using your script and deliver it to your team instantly via email, text, or CRM.
You don’t need a full-time team to handle overflow or after-hours calls. Our service scales with your campaigns and saves you overhead.
When your phones are disconnected from your CRM, you’re running blind. Calls don’t get logged, service notes get lost, and your team spends more time updating records than helping customers.
With Direct Line, CRM integration means that every interaction is captured, every update is logged, and every handoff is clean. Your sales team knows when to follow up.
Your support team knows what was promised. And your leadership gets accurate, actionable data that reflects the reality of your business.
We serve agencies, franchises, local businesses, and growing brands that can’t afford to miss qualified inbound leads. If you’re spending money to drive calls, let us help you make every one count.
Your marketing is working. Your phone is ringing. Now make sure someone answers—with clarity, professionalism, and speed. We’re ready to help you capture more leads, more often.