Currently viewing the tag business continuity

Advanced Call Center Technology

John Freire is a legend in the call center industry and for over a decade now, he’s led the charge here at Direct Line in terms of managing and developing our advanced call center technology platforms that deliver best in class caller experience and seamless client integration. John has personally developed many advanced call center technologies that…
Read more »

Recent Posts

Five (5) Tips to Help Save Your Business During a Disaster

Having a robust Business Continuity Plan intact is just smart business. Think about it, in any type of disaster, from a hurricane, mega earthquake to server failure, how would your business stay intact during a disaster or emergency? A good place to start would be to find out if the governing association for your particular…
Read more »

Answering Services Can Help Preserve Your Business During a Disaster!

It is difficult to comprehend the devastating magnitude that natural disasters pose to our economy. In 2013 alone, natural disasters cost approximately $192 billion, worldwide.  Hurricane Sandy was the costliest event occurring in the United States, resulting in an estimated $65 billion worth of economic loss between the United States, Canada, the Bahamas and the…
Read more »

more recent posts