Email and text are fast—but they’re not always secure. And when critical or time-sensitive messages are involved, you need a better way to notify and respond. That’s where Secure Interactive Messaging (SIM) from Direct Line steps in.
SIM lets you receive secure message alerts via SMS or email, without ever exposing the content. Instead of sending the message itself, our system sends you a notification that a new message is ready. From there, you simply click the link, authenticate securely, and view the message in a private inbox hosted on our encrypted servers.
No messages stored on your phone. No risky attachments. No third-party platforms. Just a fast, reliable way to stay informed without compromising your data.
Messages can come in at any time. Our secure platform ensures you’re alerted right away and can respond on your terms.
Standard messaging is full of compliance pitfalls. SIM keeps your content encrypted, tracked, and in your control.
Send notifications to individuals or groups. Everyone gets the message, and everything stays documented and secure.
Instead of sending the message directly, our system sends an alert to your phone or inbox with a secure weblink.
Secure Interactive Messaging isn’t just about encryption—it’s about improving your communication flow while protecting what matters. No more flipping between email threads and texts. No more wondering if a message got through. With SIM, you know exactly what was sent, when it was viewed, and who responded—without putting any data at risk.
Whether you’re managing after-hours communication, alerting on-call staff, or just trying to keep confidential details private, SIM is built to support your workflow with confidence.
Every message matters. With SIM, you make sure they’re delivered, received, and recorded—without compromising speed or security.
At Direct Line, we don’t just deliver messages—we deliver confidence. SIM gives your business the tools to stay connected, compliant, and in control.
