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A LITTLE INDUSTRY HISTORY: The first telephone answering service was established in Richmond, Virginia as Mrs Smith’s Doctors Exchange in 1923. Margaret Redmond Smith, who was bedridden by the way, operated her answering service by using an old French-style telephone mounted on an accordion style extension next to her bed. She answered calls for local…
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No matter what business you are in, it is very difficult to be available to your clients on the phone at any moment they choose to call. Â In today’s 24/7 instant gratification world, your customers are looking for service. Are you giving it to them? Â When they call, do they get an “answer”? Seven…
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We pride ourselves on providing outstanding customer service, and are proud of our amazing staff! Here are a few compliments we’ve gotten from our amazing customers!