“You are extremely thorough and efficient!” Bill R. Attorney

“I am very impressed with your after-hours answering services. You sound very qualified and doing good work.” Mark J., Attorney                                                           

“We always receive compliments with how the answering service works, so that’s awesome. We appreciate you guys quite a bit and hope to continue the great service.” Shayla B. Administrator for a large healthcare organization July 12, 2019

“You are doing a FANTASTIC job!” Colby L. Partner in a large law practice July 2, 2019

“WOW, You guys are so professional!” Patrick R. Owner of a busy Bay Area tree service company April 28, 2019

“Your call agents sound so professional.” John M. Partner in a large Bay Area Law Office April 15, 2019

“Everything is going GREAT and my judges are super happy with the service they are receiving! Thank you.” Angela B. Santa Barbara County Superior Court April 3, 2019

“Direct Line is attentive, responsive, and supportive. Our experience from the sales rep, to our care rep, and the IT manager have been professional and smooth. My rep would reach out to me if there are any concerns or clarifications required. We are able to make changes and updates to our script when we see…
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“I want to give praise where praise is due. Your call agents have great customer service skills. They are warm, and friendly.” Kevin F. Large Bay Area city 311 call-in line. March 15, 2019