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Celebrating Good Times With Direct Line

Please join us in celebrating two important events here at Direct Line. The first being Ms. Reina Wright, our swing shift supervisor. There are not too many people that have the kind of dedication and commitment it takes to stay with one employer for 10 years – so we want to acknowledge the effort that she has given…
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Joint Commission Says NO to Traditional SMS Texting for Medical Providers

Joint Commission Says Traditional SMS Texting is Non HIPAA Compliant for Medical Providers This is important information for our Medical clients. We wanted to provide you with more detail regarding messaging and HIPAA compliance. Special thanks goes out to our fellow Association of Tele Services International (ATSI) colleague, Joann Fussell for once again bringing light to this issue.

Property Management Answering Services

As a premier property management answering service here in the Bay Area, Direct Line Tele Response is honored to be participating in the Rental Housing Expo (RHEXPO) in Sacramento next week. This event is the largest educational conference and trade show for the rental housing industry in the Sacramento Valley region. The Rental Housing Association…
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