CATEGORY ARCHIVES: Call Center Services

Recent Posts

Alameda County Going Cleaner and Greener

East Bay Community Energy (EBCE) Pushes for Greener Energy Direct Line Tele Response (a Berkeley 24 hour live answering service company since 1979) supports this new endeavor and push for greener energy despite the current political landscape in Washington. Berkeley has always been at the forefront of pushing for more renewable energy sources and was the…
Read more »

Direct Line Tele Response Obtains Small Local Emerging Business Certification From Alameda County

Direct Line Tele Response is Granted With the Small Local Emerging Business (SLEB) Certification From Alameda County. Award winning Call Center, Direct Line Tele Response of Berkeley, CA has been certified by the County of Alameda as a Small Local and Emerging Business (SLEB). This exclusive certification allows Direct Line to participate in County bid opportunities where an…
Read more »

The American Red Cross and Direct Line Tele Response Provide Disaster Recovery Support to the Oroville Dam Community Evacuees

The good news is that it looks like the recent rain in Northern and Central California is putting a dent in and possibly erasing a multiyear drought. The bad news is, with the amount of rain that’s occurred, a potentially catastrophic failure of the emergency spillway of the Oroville Dam system has developed. As the…
Read more »

HIPAA Compliant Answering Services for Medical Offices

Here’s Your Solution for Reducing Your Risk for HIPAA Non-Compliance Penalties and Fines. Many Healthcare professionals and facilities have no idea they’re even at risk for HIPAA Non-Compliance penalties and fines. The main challenge is that the majority of violations occur from transmitting patient information via non-secure mobile devices and email.  If you are still using an…
Read more »

more recent posts