Professional Help Desk / Tech Support Call

Customized answering services to screen those after-hours calls so you only get the call when it really is important and urgent! We also can route your calls during the daytime to the appropriate person... all with a human voice so that your clients’ concerns are fully met.

We Answer your call-- The Warm, Personal Touch

• Quickly
• Professionally
• Pleasantly
• With Automatic " Screen Pop"- Your company name appears on screen
• Phone Never Rings More Than 3 Times
• Never Put Callers on Hold in The Middle Of Call or More Than Once

We Process The Information - Accurately

• Your on-call instructions reside in our Computer Data Base
• Efficient System of "takers" and " givers"- Improves accuracy immensely One group of Telereceptionists takes message and our most experienced Telereceptionists, review message and do the actual dispatching

We Deliver The Message-- Efficiently, In a Timely Manner

• Fax
• e-mail
• Alpha or Digital Page
• Relay to your phone
• Cross Connect the caller directly to you
• Voice Mail