Home Service Company Award Winning Answering Services

Service Companies, because of the nature of your need to provide excellent Customer Service and the potential 24/7 urgent nature of your responsibility, plus the direct interaction of your answering service with potential clients, your telecommunications present an excellent test of an answering service’s ability to provide quality service.

The companies we serve run the gamut of service companies including electrical, plumbing, HVAC, Pest Control, Roofing and Solar companies. We have provided answering services for small companies for over 31 plus years. Currently our Service Companies range from single person shops to large companies through out the San Francisco, Bay Area.

Safe and Dependable Answering Services: Beyond the ability of our technologically advanced computer system, and redundant dependability including a back up diesel generator, all of our phone operators are well trained to be sensitive to your caller’s needs and confidentiality. We understand that many of your callers may be calling with serious issues or may be new potential clients that need immediate attention and expect professional and quick response. Our phone operators, with the aid of a very sophisticated computer system are also trained to effectively follow your instructions no matter how simple or how complex. We are here 24/7/365 so you don’t have to be.

Back Up recordings and Message Storage: An important part of our operating protocol is to record all of your calls. While it is done mostly for training, imagine how important having access to a recording of an incoming call in case of any issues that would require back up documentation. We keep those recordings as well as typed message and follow up steps for three years.

Small Business & Commercial Answering Services