Companies and Professions A to Z Award Winning Answering Service

We serve, within our 800 or so client base, just about every type of business and profession; from small single person companies to Fortune 50 companies. Basically we serve the gamut of the business and professional world – from A to Z and we have done so for 31 years. Because of the nature of your need to provide excellent Customer Service and the potential 24/7 urgent nature of their responsibility, plus the direct interaction of your answering service with potential clients, your telecommunications present an excellent test of an answering service’s ability to provide quality service.

Beyond the ability of our technologically advanced computer system, and redundant dependability including a back up diesel generator, all of our phone operators are well trained to be sensitive to your caller’s needs and confidentiality. We understand that many of your callers may be calling with serious issues or may be new potential clients that need immediate attention and expect professional and quick response. Our phone operators, with the aid of a very sophisticated computer system are also trained to effectively follow your instructions no matter how simple or how complex..

Back Up recordings and Message Storage

An important part of our operating protocol is to record all of your calls. While it is done mostly for training, imagine how important having access to a recording of an incoming call in case of any issues that would require back up documentation. We keep those recordings as well as typed message and follow up steps for three years.

Auto Dealers -Bail Bonds - Credit Counseling, Driving Schools and elevator monitoring, financial services with glass. Hauling, insurance, Janitorial, Kitchen Remodeling, Limousine, mortgages, notaries, Taxicabs, wedding Planners.