DIRECT LINE TELE RESPONSE - Privacy Policy
DIRECT LINE TELE RESPONSE maintains the privacy and confidentiality of any personal information
that you provide to us. Your privacy is important to us. We maintain this privacy policy to protect
your personal information.

Website Privacy Policy
By using this site, you consent to the terms of this website privacy policy. We do not collect, use or
disclose personal information for any purpose other than those identified below, except with your
consent or as required by law.

The Information We Collect
(1) Site Activity Data
Each time you visit our website (www.Directlineinc.com) the web server collects and logs certain
information. We keep these access logs for a reasonable period of time. Logs include, but are not
restricted to: your machine’s TCP/IP address, your username (if applicable), date, time and files
accessed. Logs also contain information about ‘referrer’ information if you clicked on an external link in
order to access DIRECT LINE's webpage. We use these logs solely for performance, site
administration and security reviews and do not share this information with any third party.

(2) Cookies
A “cookie” is a block of text placed in a file on your hard drive by a website you’ve visited. Portions
of DIRECT LINE's website may use cookies for security and authentication purposes. For example,
we may use cookies to maintain your computer’s session to DIRECT LINE's server. We do not share
information we learn about you through use of cookies to any third party or for any purpose.

(3) Personal Information
We collect only personal information about you that you voluntarily provide to us. For example, we may
receive personal information about you when you send us an email through our Direct Line Contact
page on our website. We may forward the personal information you provide to the person within our
company equipped to handle your request.

We do not sell information we receive through our website to any third party, nor will we add such
information to any bulk email list.

Policy Revisions
Any changes to this privacy policy will be promptly communicated on this website.
Any such change will be prospective only and will not affect how we handle information submitted to
us before the change occured.

PLEASE NOTE: DIRECT LINE TELE RESPONSE is committed to adhering to the principals
and achieving the goals presented in APEC's (Asia-Pacific Economic Cooperation) privacy framework
and is constantly exploring ways to improve client security in accordance with worldwide standards.
Our intention is to do no harm.