Legal Answering Services for Lawyers & Attorneys

Phones getting out of hand? Want to save $40,000+ a year on receptionist salary? Need a way to filter your calls, yet not lose prospective new clients?

You have one chance to make that first impression. An answering machine does not impress people who are seeking your legal services for an important, high dollar case. Having to sound rushed on the phone because you are in between court appointments doesn't sit too well with new clients either.

Direct Line has the answers!
Our staff of professional call answering operators process incoming information accurately and quickly, per your instructions as detailed in our database. Direct Line’s computer system automatically identifies which instructions to follow, whether it is time of day, case type, new client, urgent need or a specific service you provide and or who might be on call.

Filter bogus telemarketer calls time wasters or even time wasting calls through our system. In court from 2pm to 4pm in LA? No problem. Direct Line will take your calls for you. Need to know when a specific lawyer or judge calls, but hold all other calls. No problem, we can handle any communication of specific instructions you may have, dynamically as needed.

We have phone answering solutions for Personal Injury law, Family Law, Immigration, Criminal, Business Law, Malpractice and more. We will tailor a call answering package for your specific needs. We'll route your incoming phone calls and connect your clients to the right person or voice mail in your law firm, whether it's a specific attorney, investigator, Bail Bond, legal secretary or maybe another law firm.

Direct Line’s Carefully Crafted Lawyer / Attorney Call Processing & Answering System

Answer your incoming call, or respond to an inbound email Quickly, Professionally, Pleasantly - Within 3 Rings - Never put callers on hold in the middle of a call.

Process incoming information accurately, quickly, exactly, as per your on-call instructions as detailed in our database. Direct Line’s Pinnacle computer system automatically identifies which instructions to follow, whether it is time of day, specific service you provide,
or who might be on call for a specific situation.

Deliver your message, efficiently, quickly by email, fax, pager, text message, voice mail, relay to cell phone, or patch the call directly to you.