Law Office Answering Services for Lawyers, Attorneys and Bay Area Law Firms
Tired of telephone interruptions but, know your telephone needs to be answered to grow your business?
You have one chance to make that first impression. An answering machine does not impress people who are seeking your legal services for an important, high dollar case. Having to sound rushed on the phone because you are in between court appointments doesn't sit too well with new clients either.
Direct Line has the answers!
Our staff of professional call answering operators process incoming information accurately and quickly, per your instructions as detailed in our database. Direct Line’s computer system automatically identifies which instructions to follow, whether it is time of day, case type, new client, urgent need or a specific service you provide and or who might be on call.
In court from 2pm to 4pm in LA? No problem. Direct Line will take your calls for you. Need to know when a specific lawyer or judge calls, but hold all other calls. No problem, we can handle any communication of specific instructions you may have, dynamically as needed.
Legal Phone Answering Services & Solutions:
We have phone answering solutions for Personal Injury law, Family Law, Immigration, Criminal, Business Law, Malpractice and more. We will tailor a call answering package for your specific needs. We'll route your incoming phone calls and connect your clients to the right person or voice mail in your law firm, whether it's a specific attorney, investigator, Bail Bond, legal secretary or maybe another law firm.
Back Up Recordings and Message Storage
An important part of out operating protocol is to record all of you calls. While our recordings are utilized mostly for training, imagine how important having access to a recording of an incoming call in case of any issues that would require back up documentation. We keep those recordings as well as typed message and follow up steps for three years.
Criminal - Family - Corporate - Immigration - Tax - Estate Planning Malpractice - Trusts Business - Social Security and much more