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Award Winning Telephone
Answering Service
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Award Winning
Call Center Services
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Third Consecutive Year

 

Synergy - Definition

The combined power of a group of things, when they are working together which is greater than the total power achieved by each working separately:
Team work at its best results in a synergy that can be very productive.

The teamwork that is created in the client / vendor relationship between Direct Line and our clients is truly synergistic. We are available 24/7/365, on a moment's notice, to answer your phones and follow your instructions to a tee when you are not available.

We can give you the peace of mind knowing you can entrust your most valuable asset, your clients or patients, to Direct Line to interact with your callers as you would interact with them yourselves. We have the information on how to respond to the caller's needs available on our sophisticated computer system and then, when called for, reach your on call people in a timely manner with the proper information.

It just so happens that one of our very valuable clients is named Synergy -

Synergy Corporate Housing: Synergy is a company that provides upscale living facilities for Executives. It goes without saying that they expect their clients to be treated with kid gloves. Joanne Lucila of Synergy Corporate Housing actually has explained this synergistic relationship better than we ever could. Here is her testimonial that we received in September 2008.

 

Synergy Corporate Housing has been a very satisfied client of Direct Line for nearly two years.  I first learned of Direct Line when calling one of our own vendors and was so impressed with the operator who answered that I asked whom I could call the next day to learn more about them. 

We’d wanted to take our company’s after hour's services to the next level by offering live, warm, friendly and efficient service. Direct Line has been that solution. 

We are in the hospitality business and unparalleled customer service is paramount; in emergency situations which require escalation it is an absolute necessity.  We rely on Direct Line to represent us and take care of our guests. We have been pleased with Direct Line’s service to the point that I now refer them to others myself!

Joanne Lucila
Synergy Corporate Housing