Answering Service Shopping List

Take a FREE test drive today! Click Here >
  bay area answering service bay area answering service bay area answering service bay area answering service bay area answering service 1-888-365-2424
 

Direct Line Services

Virtual Receptionists

Answering Services

Enhanced Voicemail Services

Disaster Preparedness Services

Inbound Telemarketing

Printable PDF of this list for your convenience

 

Try our phone answering services for FREE

  
 

Activity Check List-       Reasons to Select Direct Line

If you are planning to shop answering service, use this check list and compare
Direct Line
Other Answering Service
Professional Management - Creating the right atmosphere for success - your success.
YES
  
In Business for 30 years - same professional management
YES
  
Strong Mgt Team - (1) Professional Exec. Mgt - (2) Professional Operations Manager - (3) Highly Skilled IT professional on staff - (4) Experienced sales consultant
YES
  
Dedicated Skills Enhancement Trainer constantly hones the skills of our well trained telereceptionists
YES
  
We Own our building – professional, quiet, pleasant, spacious
YES
  
Compensate Telereceptionists including Benefits at high end of pay scale for answering services-20-50% higher
YES
  
Answering Your Phone - Professionally - Pleasantly - Quickly
YES
  
A local phone number can be provided anywhere in the country
YES
  
All calls answered by the 3rd ring
YES
  
Personalized Auto Answer - Not Generic
YES
  
Incoming emails processed just like an incoming call.
YES
  
29 year member of ATSI ( Association of Teleservices International) - Dedicated to enhancing the operational skills of our members. VP Larry Goldenberg President Elect of ATSI
YES
  
Winner of The ATSI Award of Excellence nine (9) consecutive years – mystery shopper program testing our call handling skills
YES
  
Processing Your Information - accurately - quickly
YES
  
Pinnacle Computerized answering system - sophisticated scripting and branching capability for maximum accuracy and speed.
YES
  
Maximizing the power of our Pinnacle System with intelligent skills based call flow handling
YES
  
Web - Enabled
YES
  
All calls recorded on Digital Voice Logger
YES
  
Integrated Voice Mail System Available- with email.mp3 file capability
YES
  
Delivering your information - when you need it – where you need it!
YES
  
Dispatching the way you need it - email, fax, text messaging, alpha or digital page, voice mail and patching or “warm transfer” or any combination of delivery methods.
YES
  
We are here when you need us
YES
  
Direct Line is available 24/7/365
YES
  
Each Client has an assigned Client Services Rep
YES
  
Disaster Recovery Plan including Diesel Generator
YES
  
ATSI 24/7 Site Certified
YES
  

Printable PDF of this list for your convenience