“I have had NOTHING but wonderful customer service experiences with everyone that I have talked to at Direct Line. Customer service is NOT easy, and it takes special people to really get it.”
Kimmie M. Project Manager for a large HVAC Contractor
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- About
About Direct Line
Discover what drives our company.
Our COVID-19 Response Practices
Keeping our team and clients safe is a top priority here at Direct Line.
Awards
Learn why Direct Line is the most awarded call center in California.
Business Continuity/ Disaster Recovery
We have the highest level of business continuity certification in our industry.
Reviews
Read what our clients are saying about Direct Line.
Our HIPAA Compliance Commitment
How we ensure HIPAA compliant call answering and messaging.
Why Choose Direct Line?
100% U.S. based, affordable and reliable with custom solutions for any industry.
- Services
24/7 Services
Discover all services in our suite.
24 Hour Live Answering
Never miss a call, especially when you aren’t available.
After-Hours Answering
Maintain availability after normal business hours with us.
Employee Attendance Line
Absentee management and employee reporting services.
Live Virtual Receptionist
100% U.S based. Available 24/7 for call answering, messaging and support.
- Industries
Variety of Industries
Discover all industries that we serve.
- Contact
Start a Conversation
Let’s talk solutions.
Pay Your Invoice
Pay your invoice by ACH or Credit Card easily and securely.
Customer Support
Need help with your account? Contact your dedicated Account Manager.
Client Portal Login
Are you an existing client? Login to our portal to access your account.
Careers
Join our team! Learn about the benefits of working at Direct Line. Call our Job Hotline today at 855-858-3700.
- Home
- About
- Services
- 24 Hour Live Answering
- After Hours Answering and Dispatching
- Live Virtual Receptionist
- Employee Attendance Hotlines
- Urgent and Emergency Dispatch
- Bilingual Answering and Call Center Services
- Secure Medical Answering
- Alert and Email Monitoring
- Lead Capture
- Enhanced Voicemail
- Call Center Services
- Overflow Call Coverage
- Reservations and Bookings
- Additional Services
- Industries
- Contact
